You want to change a photo, your prices or your opening hours. Do you do it yourself, pay someone by the hour, or pay for a plan that includes change time? Here’s how to work out which one costs you least.

The short version: On our Standard and Advanced builds, you can change words and swap photos yourself, free, in the editor. For changes you’d rather hand over, our care plans include change time: Basic ($49 a month) includes none, Specialist (from $79) includes 30 minutes a month, and Premium ($99) includes one hour a month. Paying by the hour cost $66 to $200 an hour on the pages we read. If your changes fit in an hour and Basic plus your hourly bills would reach $99 in a month, Premium’s included hour costs you less.

What to do next: Compare the plans on our website maintenance page or the pricing page. Getting a new site? Every new build comes with the first month of care free. Start your project.

Our three care plans in one table

A care plan is a monthly service where we look after the site for you. All three are month to month and include GST.

Plan	Price a month	Change time from us	Best for
Basic	$49	None	Sites that need upkeep but no content changes from us
Specialist	From $79	30 minutes a month	Regulated industries and Shopify stores, such as clinics, allied health and e-commerce
Premium	$99	One hour a month	Sites that need small content changes made for them

Every plan includes the Basic upkeep: hosting through us (or stay on your own account), daily off-site backups, security and dependency updates (dependencies are the code libraries a site is built on), uptime monitoring with alerts and a monthly report. Specialist also adds monitoring of your regulator’s rules (such as AHPRA, which regulates health practitioners; the ACCC, the consumer watchdog; or your industry body) or of Shopify platform changes.

On Premium you email the change and we make it within two business days.

Care plans are optional. The first month is free on every new build, and you can cancel any month with 14 days’ notice, with no exit fees.

Which changes can you make yourself?

Our Standard and Advanced builds hand over with a content editor called TinaCMS. It’s a tool for changing your site’s words and pictures without touching code, a bit like editing a Word document. At handover you get the editor login and a 30-minute walkthrough video.

What you can add in the editor depends on the blocks set up in your build. A block is a ready-made section, such as a row of staff cards, that the editor lets you reuse on a page.

The change	Free in your editor?	Which plan covers it if we do it
Swap a photo	Yes	Specialist or Premium change time
Change your prices or opening hours	Yes, it’s a text edit	Specialist or Premium change time
Add a staff profile	Yes, if your build has a block for it	Specialist or Premium change time
Add a service section	Yes, if your build has a block for it	Specialist or Premium change time (Premium lists “add a service”)
Add a new designed page	It depends on your build	An extra page is $100 a page (see pricing)

Basic doesn’t include change time from us, so on Basic you make your own edits.

When is paying by the hour cheaper?

Break-even is the point where two options cost the same. Here it’s where Basic plus hourly changes costs the same as a plan with change time built in.

Over Basic, Specialist adds 30 minutes, and Premium adds one hour for $50 more. Six Australian providers we read on 9 October 2026 publish hourly rates of $66 to $200 an hour, so this is how the monthly cost compares:

Change time you need each month	Basic plus paying by the hour	Specialist	Premium
None: you make your own edits, free	$49 a month	From $79 a month	$99 a month
30 minutes	$49 plus 30 minutes at $66 to $200 an hour	From $79, 30 minutes included	$99, one hour included
One hour	$49 plus one hour at $66 to $200 an hour	From $79, includes 30 minutes of the hour	$99, one hour included

To compare, add your hourly bills to Basic’s $49. Some of those hourly rates include GST and some are plus GST.

The hourly rates we read start at $66, so Basic plus one paid hour passes Premium’s $99 at every one of them. Basic reaches Premium’s price after about 45 minutes of paid work at $66 an hour, 25 minutes at $120 an hour and 15 minutes at $200 an hour.

Check the minimum charge too. Two of those providers bill a 30-minute minimum: one at $120 an hour including GST, the other at $150 an hour plus GST. So even a quick fix is billed as half an hour. Another lists basic changes from $88.

Specialist is built for regulated industries and Shopify stores, so pick it for the rules and platform monitoring. If you just want small changes made for you, Premium is the plan for that.

The quick pick:

You change words and photos yourself, or rarely change anything: Basic at $49, or no plan at all.
You run a clinic, an allied health practice or a Shopify store: Specialist, from $79.
You’d rather email us a few changes each month: Premium at $99.
You have lots of changes each month: tell us on the call and we’ll work it out with you.

How much change time other plans include

Here’s what we found on Australian care plan pages. We haven’t named the providers.

Provider (read)	Plan price a month	Change time included
Provider A (12 Nov 2026), inc. GST	$121 / $253 / $517	30 minutes / 120 minutes / 240 minutes. Only the top plan’s unused time rolls over
Provider B (12 Nov 2026)	$60 / $88	None / 15 minutes. Extra time is $130 an hour
Provider C (12 Nov 2026)	$75 / $120 / $360 / $590	None / 15 minutes / one hour (both for technical issues only) / three hours for technical issues or content. Time doesn’t roll over
Provider D (12 Nov 2026), plus GST	$99 / $180 / $260 / $340	None / 8, 12 or 24 hours a year as a yearly bank
Provider E (12 Nov 2026)	$149 / $279 / $549	None / none / four content updates a month of up to about 15 minutes each
Seven entry plans outside Perth (9 Oct 2026)	-	From none, to 15 minutes, to about two hours a month

“Rolls over” means unused time carries into the next month. Where a row has no GST note, the provider’s page had no GST wording.

Provider A’s plan with 120 minutes a month was $253 including GST. Provider C reserved one hour for technical issues only, at $360 a month. Our Premium includes one hour of content updates for $99 including GST.

What it costs on a site we build

Care plans: Basic $49, Specialist from $79, Premium $99 a month, all including GST. Optional, with the first month free on every new build. Cancel any month with 14 days’ notice.
Your own edits: free in the TinaCMS editor on our Standard and Advanced builds.
Extra pages: $100 a page, during a build or after launch.

See every plan side by side on our website maintenance page, or check the full pricing. For care plan prices across Australian providers, read how much website maintenance costs in Australia. Ready to go? Start your project.

Frequently asked questions

How much does it cost to update a website? On our Standard and Advanced builds, changes to words and photos you make yourself in the editor are free. Hourly rates we read ran from $66 to $200 an hour. Our Specialist plan includes 30 minutes a month from $79, and Premium includes an hour a month for $99.

Is a care plan cheaper than paying by the hour? It depends on how much you change. Premium includes an hour of change time for $99 a month, so if your changes fit within that hour and Basic plus your hourly bills would pass $99 in a month, Premium costs you less. With a 30-minute minimum charge, a single small fix can already cost $60.

What does Basic include if it has no change time? Hosting through us (or on your own account), daily off-site backups, security and dependency updates, uptime monitoring with alerts and a monthly report. You make your own content edits.

Can I cancel a care plan? Yes. Our plans are month to month and you can cancel any month with 14 days’ notice, with no exit fees.