These terms apply to every CatalystHub project, including Standard builds, Specialist builds, and Care plans. By starting work with us — paying the deposit or accepting a written proposal — you agree to these terms.
1. What we deliver
Standard build ($500 inc. GST): A 5-page website on Astro + TinaCMS, delivered within 7 business days of the kickoff call, with one revision round. Includes mobile-first responsive design, WCAG 2.2 AA accessibility, semantic HTML, schema.org markup, and a documented handover sheet.
Specialist build (from $1,500 inc. GST): Everything in Standard plus a vertical-specific template, industry compliance, integrations, up to 10 pages, and two revision rounds.
Care plans (from $49/mo inc. GST): Hosting, backups, security updates, monitoring, and a monthly report. Higher tiers include content updates and compliance monitoring.
2. Delivery and revisions
The 7-business-day delivery clock starts on the kickoff call and pauses when we’re waiting on you (content, approvals, feedback). You’ll always know which side the ball is on, in writing.
One revision round means one consolidated list of changes, delivered within 5 business days of receiving the staging URL. Additional revision rounds are billable: $200 for Standard, $400 for Specialist, quoted before any work starts.
3. Ownership
On launch day we hand over: the GitHub repository (you become owner), the domain registrar login, the Cloudflare account credentials, the TinaCMS editor login, and any third-party service logins (analytics, forms, payments). Documented on a single handover sheet.
You own your code, content, and brand assets. We retain the right to mention your project as a case study with your written sign-off.
4. Payment terms
Standard builds: 50% on kickoff, 50% on launch. Specialist builds may be split 40/40/20.
Invoices are issued through Stripe. Late payments accrue interest at the RBA cash rate + 2% per annum on the outstanding amount, charged daily.
Care plans are billed monthly in advance and can be cancelled with 14 days’ written notice.
5. Refunds
Build fee refund: If we miss the 7-business-day delivery window for any reason on our side, we refund the build fee in full. This does not apply when delays are caused by you (delayed content, delayed feedback, or scope changes mid-build).
Deposit refund: If you cancel before we begin work, we refund the deposit minus a $50 processing fee. After kickoff, deposits are non-refundable.
Care plan refund: Care plan months already started are non-refundable. Cancellation takes effect at the end of the next billing cycle following 14 days’ notice.
6. Scope changes
If you ask for something outside the agreed scope mid-build, we’ll quote it in writing first. Nothing is billed without your written go-ahead. Common scope changes (extra pages, custom integrations) have standard rates listed in the proposal.
7. Content and intellectual property
You warrant that you own — or have a licence for — every piece of content (text, images, video, fonts) you provide for the build. We retain copyright in our codebase patterns and the productized system itself; you receive a perpetual licence to use everything we produce specifically for your site.
8. Liability
We are not liable for indirect or consequential losses, including loss of profits, business interruption, or third-party claims. Our maximum liability for any claim is the amount you paid us in the preceding 12 months.
9. Jurisdiction
These terms are governed by the laws of Western Australia. Disputes are subject to the exclusive jurisdiction of the Perth courts.
10. Changes
We may update these terms with reasonable notice. The version that applies to your project is the one in effect on the day you accepted the proposal or paid the deposit.
Last updated: 2026